By Lauren Estes
The Cullman Times
The Cullman Power Board and Cullman Electric Cooperative received reports Thursday of a scam where customers are being contacted and asked to give credit card information for payments over the phone.
Two customers said they received calls on Thursday from someone claiming to work with the Cullman Power Board requesting money, or they would lose their service. Account Manager Carolyn Hunt said beware of someone calling and requesting financial information in order to pay the bill over the phone.
“We hope that none of our customers have done this because we do not demand payments over the phone,” Hunt said. “We do not have an outside service that requests payments from our active customers.”
Cullman Electric Cooperative’s Brain Lacy said the Co-op does not call and ask for payment. A report has been filed with local law enforcement.
“If someone is overdue they’ll receive an automated reminder by phone. We don’t call for collections.”
The Cullman City Police Department is investigating the scam. Officer Adam Walker visited with the Cullman Power Board today in hopes of in an effort to stop customers from providing information over the phone to the possible scam artist.
If you have been contacted by someone requesting an over-the-phone payment, inform the Cullman Power Board, Co-op or Cullman City Police Department at 256-734-1434.
Lauren Estes can be reached at firstname.lastname@example.org or 256-734-2131, ext. 137.